Shipping Rates and Times

Welcome to IULIA SHOP! Enjoy a special 10% discount on your first order. Simply use code WELCOME10 at checkout to start saving on our premium products today.

SHIPPING & RETURNS

At Iuliashop, we work alongside trusted carriers like FedEx, TNT, UPS, DHL, USPS & many more around the globe to provide both USA, European & International Worldwide shipping services. We always do our best to deliver your order as soon as possible.

 

Some US orders are shipped from a warehouse facility in the USA,

other US orders and European & Worldwide orders are shipped from Mersin, Turkey

You can calculate the shipping cost at the checkout page.

 

PROCESSING TIMES:

Most products ship in one week. 

Some products ship within two weeks.

You can find the processing time for an item on the product's page.

If you need the product earlier then please message us before placing the order, we can do our best to ship it earlier!

 

SHIPPING TIMES:

  • EU&UK:1-4 Business days
  • US&CA: 1-4 Business days
  • AU&NZ: 2-5 Business days
  • WORLDWIDE: 3-7 Business days

The buyer is responsible for paying customs duties on receipt of the package.

RETURNS & EXCHANGES

  • If you are not completely happy with the received product, please send it back to us within 30 days for a full refund. Please also email us at iulia@iulia.com.tr or use the contact form below to inform us. 
  • We'll issue a refund on receipt, or exchange the item for a different size/color if preferred. The cost of returning the item to us is your responsibility.
  • To return your product, you should mail it to TURKEY or USA up to warehouse availability. Before sending the item, please write to us.
  • You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

WARRANTY

  • All of our products are fully guaranteed by the manufacturer for one year to the original purchaser. The manufacturer’s warranty covers the repair or replacement of defective parts.

Thank You!